Terms & Conditions and Privacy Policy

SMS Message Opt-In

By opting in to receive SMS messages from Fairytale Luxury Stays, you agree to receive text messages related to your reservations, including booking confirmations, check-in/check-out instructions, reminders, and customer support communications.

Message Frequency

Message frequency varies depending on your interaction with us. Message and data rates may apply depending on your mobile carrier and plan. Please check with your carrier for specific rates and charges.

Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying "STOP" to any message. For assistance, reply "HELP" or contact us directly at:

• Email: [email protected]
• Phone: +1 407 986 5568

Important Disclaimers

• Consent to receive SMS messages is not a condition of purchase.
• Fairytale Luxury Stays is not responsible for delayed or undelivered messages.
• Message and data rates may apply. Check with your carrier for details.

Data Collection

Fairytale Luxury Stays respects your privacy. We collect your phone number for the purpose of sending SMS messages related to your reservations and customer support. We do not sell, rent, or share your phone number with third parties for marketing purposes.

How We Use Your Information

Your information is used solely to:

• Send SMS messages related to your reservations
• Provide booking confirmations and check-in/check-out instructions
• Send reminders and customer support communications
• Improve our services and customer experience

Data Protection

Your phone number and personal information are protected and kept confidential. We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Message Frequency

Message frequency varies depending on your interaction with us. You can control message frequency by opting out at any time by replying "STOP" or requesting assistance by replying "HELP."

Your Rights

You have the right to:

• Opt out of receiving SMS messages at any time
• Request information about your data
• Request deletion of your phone number from our system
• Contact us with any privacy concerns

Contact Us

For questions regarding this privacy policy or our SMS communications, please contact us:

• Email: [email protected]
• Phone: +1 407 986 5568